The most complete collection of news, research, information and insights available on the middle market.

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Expert Perspective

Middle Market Industry Immersion

By Doug Farren

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Podcast

9/8/2025

Navigating Technology and Talent in the Middle Market

In this episode of The Market That Moves America, Minyi Su, Head of Marketing at Bluemercury and Fisher College of Business alum, joins us to share how a premium beauty retailer is adapting to rapid change. We discuss the evolving role of brick-and-mortar stores in a digital-first world, the ways AI is enhancing—not replacing—human connections, and the importance of innovation in meeting shifting consumer preferences. Minyi also offers candid insights into the challenges of attracting and retaining top talent, balancing supply chain pressures, and fostering agility in a mid-sized company. From consumer behavior trends to practical leadership lessons, this conversation highlights how middle market firms can stay resilient while putting the customer experience at the center.

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Podcast

8/25/2025

How AI is Changing Customer Connections

In this episode, Doug Farren is joined by Roger Bailey, Associate Dean of Executive Education and Centers at The Ohio State University Fisher College of Business, to explore how AI is reshaping customer-centricity. We discuss why putting customer value at the center of business decisions drives profitability, how AI is transforming both qualitative and quantitative research, and what these changes mean for mid-sized companies. From practical examples of AI in action to strategies for maintaining authenticity in a digital-first world, this conversation offers a roadmap for leveraging technology without losing sight of what matters most — the customer.

Expert Perspective

7/11/2025 Strategy & Growth

From Risk to Resilience: Proactive Strategies Are Protecting Middle Market Companies

By Amelie Fava-Verde

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Podcast

7/8/2025

Building an AI Ready Workplace

In this episode, we dive into the transformative power of AI in the modern workplace with Stephanie Donahue, Practice Leader at Avanade. As tools like Microsoft 365 Copilot and agent-based systems gain momentum, the pressure is mounting for middle market companies to modernize responsibly. Stephanie unpacks how businesses can build a strong digital foundation, shift organizational culture, and empower employees through intentional change enablement. With real-world insights and a future-focused lens, she explores what it means to prepare for a hybrid workforce of humans and intelligent agents.

Expert Perspective

6/13/2025 Strategy & Growth

From Hedging to Supply Chains: Smart Financial Moves for Agri-Food Leaders

By Robin Wenzel

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Podcast

6/13/2025

Building Climate Resilience in the Middle Market

In this episode, we dive into the growing urgency of climate risk and resilience with Amelie Fava-Verde, Chubb Resilience Services leader. As natural disasters, from wildfires to floods and hurricanes, become more frequent and severe, the stakes are rising for middle market companies. Amelie unpacks why proactive risk management is no longer optional, sharing real-world examples and expert insights on how businesses can reduce financial and operational disruption, overcome internal hurdles and transform resilience into a strategic edge.

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Podcast

5/19/2025

People First: Talent Strategy at a Middle Market Retailer

Laura Davidson leads the people function at Homage, where she focuses on aligning talent development, organizational design and leadership coaching with the company’s mission to celebrate the people, places and moments that matter. Her career spans multiple industries and company sizes, giving her a unique perspective on how to build culture and capability in fast-moving, resource-conscious environments.

Expert Perspective

5/5/2025 Strategy & Growth

Navigating Supply Chain Resilience: Strategies for Middle Market Manufacturers

By Michael Williams

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Podcast

4/22/2025

Navigating Uncertainty: Strategies and Trends Across the Middle Market

John Manning is executive vice president and head of Wells Fargo’s Commercial Banking Market Coverage team, overseeing a $200 billion portfolio and delivering a full range of financial services to diverse clients across the U.S. and Canada. A 35-year industry veteran, he has held multiple leadership roles since joining Wells Fargo in 1994, most recently leading the West region for Commercial Banking. Learn more at www.wellsfargo.com.

Knowledge Center

FEATURED RESOURCE

Refine Your Results

Navigating Technology and Talent in the Middle Market

How AI is Changing Customer Connections

From Risk to Resilience: Proactive Strategies Are Protecting Middle Market Companies

Building an AI Ready Workplace

From Hedging to Supply Chains: Smart Financial Moves for Agri-Food Leaders

Building Climate Resilience in the Middle Market

People First: Talent Strategy at a Middle Market Retailer

Navigating Supply Chain Resilience: Strategies for Middle Market Manufacturers

Navigating Uncertainty: Strategies and Trends Across the Middle Market