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3/24/2026

Host Doug Farren of the National Center for the Middle Market sits down with Jerry Grisko, CEO, and Brad Lakhia, CFO of CBIZ, to unpack new research on how middle market leaders make the hard calls that shape performance.

Drawing on NCMM's recent survey of 400 middle market businesses, they break down the four decision-making mindsets that emerged from the results and what leaders protect (or sacrifice) when pressure hits.

You’ll hear where ROI is showing up (especially in technology), understand why clarity and reliable data drive decision-making, and why “growth matters most” even as profitability often wins when tradeoffs get real.