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Middle Market Indicator
Knowledge Center
Browse by Topic
Strategy & Growth
Talent & Leadership
Governance & Finance
Innovation & Digitization
Globalization
Operational Excellence
Cybersecurity
Browse by Format
Research Reports
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Digitizing the Touchpoint Experience
8/23/2021
72
Digitizing the Touchpoint Experience
Featuring President of Twiddy & Company, Clark Twiddy
8/23/2021
Middle market companies continue to express concern about customer engagement and relationships as well as their own talent management capabilities and culture. What should middle market leaders be doing to adjust these issues and how has technology and digitizing the customer-employee experience enhanced the success of a real estate company located in the outer banks? Listen as NCMM's managing director Doug Farren talks with Clark Twiddy of Twiddy & Company Vacation Rentals and Real Estate Sales.
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