Talent

  • Build a Performance Improvement Plan: Best Practices to Salvage Underachieving Employees

    By Rob Carey

    An effective hiring process is essential to a midmarket company's success. Because you have fewer workers than enterprise organizations, you have to entrust employees with more duties and allow for less room for error. Hiring someone who is unable to perform creates extra work and stress for your team, compromising the company's performance overall. Organizational performance will also lag between termination and your next hire. Thus, the best solution is to help current employees improve in their roles.

     

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  • Conducting a Behavioral Interview in 3 Simple Steps

    The behavioral interview may be the most effective way to bring talented, can-do people into your middle market company. This kind of interview is based on the concept that the way a candidate acted in the past is the single best indicator of future behavior. Behavioral interview questions ask a candidate to describe, in specific detail and by using concrete examples from real-life experience, how they've demonstrated the specific skills required for the job they'll be doing at your middle market company. Your goal as an interviewer is to surface behavioral patterns so you can evaluate whether the candidate is a good fit.

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  • Rethinking the Company Dress Code Policy: Does Your Organization Need an Update?

    Your company's dress code policy says a lot about its culture. The type of company you aim to be is reflected in how you want your employees to dress and present themselves. More traditional industries tend to stick to a formal dress code, especially for employees who meet with clients on a regular basis. Many newer companies, especially in the tech and creative industries, expect workers to don casual attire — wearing a suit could even raise some eyebrows.

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  • Requiem for the Annual Performance Review? Not So Fast…

    The year was 1981, and I had just been hired by Combustion Engineering in Ottawa as a fledgling HR staffer. The annual performance review quickly became the bane of my existence; it was clear managers were not taking the process seriously. I brought my complaint to my department head, the Vice President of HR. He took a long haul from his Camel (such were the days before smoke-free buildings), exhaled a trail of raccoon-tailed smoke rings and asked, “Why do we need these things, anyway?” Not the response I was looking for – or expected.    Read More >
  • 6 Tips for More Effective Meetings of Any Size

    As a middle market leader, you know that effective meetings don't happen by accident. Rather, they are the result of meticulous planning and tight execution. Good meetings share several success factors: a clear goal, a chair who compels laserlike focus, attendance by the right people (and nobody extra) and next steps tasked to specific people with specific deadlines. Here's how to make your business's meetings more effective.

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  • How to Improve Employee Engagement Through Volunteering

    Strengthening employee engagement should be one of your middle market company's prime retention and productivity strategies. Why? Because engaged employees work harder, grow their capabilities, are more loyal and have a direct, positive impact on your middle market company's overall performance. Among the most effective ways to drive employee engagement is with a well-run volunteer program aligned with your core values.

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  • 4 Presentation Tips to Improve Company Communication

    The business world abounds with presentation tips, from training courses and how-to books to speakers who promise to teach you better public-speaking skills. The best source often goes unnoticed: your own middle market company colleagues, who actually present to some of the same internal and external audiences that you do. Sharing experiences, whether good, bad or downright ugly, is the fastest way to improve your technique. Another surprising way of bolstering presentation skills is through improvisation.

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  • Should You Hire a Community Manager for Your Social Media Channels?

    By Rob Carey

    It's no secret that the Internet is changing the way customers and prospects learn about, interact with and buy from companies. These changes are so profound that corporate executives must constantly rethink the roles of their sales and marketing teams and ensure their firms are represented in all the right places. Social media gives midsized companies the potential to maintain an outsized presence in their market and drive new and repeat business at low cost. Therefore, firms might decide to hire a community manager (CM) rather than have existing marketing employees handle all social media duties.

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  • The Operations Team: How to Be Small Yet Effective

    By Rob Carey

    There is perhaps no more-important element of a midsized organization than the quality of its operations. Think about it: Even if a firm has competitive offerings and strong sales, operational inefficiency diminishes delivery of the best possible product or service. It also squanders precious capital, grinding down the firm's ability to succeed and innovate. In other words, suboptimal operations are the organizational equivalent of a slow bleed that can become life-threatening over time.

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